Customer experience

Customer experience Archives

Accor unveils $8m refurbishment

Accor unveils $8m refurbishment

The resort refurb will extend to reception, poolside restaurant and bar.
Anytime Fitness SmartCoaching

Anytime Fitness launches SmartCoaching tech and app

The technology will give members access to customised programs.
Ferguson Plarre Chadstone flagship

Ferguson Plarre opens in Chadstone

The design is an extension of the aesthetic for new and remodelled stores.
Ella Bache new look

Ella Baché unveils new look salon design

A brand new salon in Secret Harbour, Western Australia is showcasing the new look.
Domino's e-bike

Domino’s revs up with customised e-bike

The eco-friendly delivery solution helps towards the company's sustainability goals.
UBX extended access

UBX extends access to boutique gym chain outside staffed hours

The new system is already operating across one third of UBX gyms.
Pack Send upgraded website

Pack & Send reveals streamlined upgraded website

More than 50 per cent of Pack & Send's visits are made on a mobile device.
retaining value driven consumer

Attracting, winning, and retaining a new breed of value-driven consumer

Most consumers confirmed they have recently reduced spending across all categories
Specsavers wins innovation award

Specsavers’ ops upgrade wins innovation award

Specsavers is planning a workforce management system upgrade in 2024.
Subway launches delivery

Subway launches delivery service

Subway is offering free delivery on the app orders from 18 September until 1 October.