Jax Tyres & Auto has unveiled its latest initiative to enhance customer experience.
The new digital vehicle inspection platform, Jax Inspect, gives customers a clear understanding of their vehicle’s condition before any repair recommendations are made.
It provides a comprehensive report, sent via SMS, complete with photos, videos and colour-coded vehicle health assessments that identify urgent repairs and items requiring future monitoring.
The platform forms part of Jax Tyres & Auto’s ongoing commitment to delivering its customer promise of Peace of Mind Driving.
Jax Tyres & Auto Narellan franchisee, Daniel Spiteri, said “People really appreciate being able to see exactly what their vehicle needs, rather than just hearing about it. It builds confidence, creates more open conversations and helps customers feel reassured they’re getting honest advice. It’s a simple change that’s making a real difference to the experience our customers are having in-store.”
Eighty-nine of the 94 Jax Tyres & Auto locations across the country are franchised.
