Quest Apartment Hotels has walked away from the annual hotel industry’s HM awards with four wins.
The hotel group was named Accommodation Chain of the Year, was recognised for its Service to the Community, and for the second year running took out the Marketing Campaign award.
And Amy Van de Ven at Quest Orange won the Serviced Apartment Property award.
Quest COO David Mansfield said “To win an award at any time is a great honour, but to have done so on the back of a year as challenging as 2020 is testament to the calibre of people we have operating Quest Apartment Hotels nationally, aptitude of corporate office, and our overall strategic direction focussed on a firm commitment to guest experience and ongoing franchisee success.
“My sincere congratulations to everyone in the network and in corporate office. Collectively we have made this outstanding outcome possible.”
Mansfield congratulated the award-winning and nominated franchisees.
“Amy’s devotion to Quest Orange, her local community and the growth of the business is astounding,” he said.
“I also want to commend Quest Penrith and Quest Robina, who were also nominated. Establishing a new business is not easy, but to have done so with such optimism and grit in 2020 is highly admirable.”
These latest awards come swiftly after Quest scooped a win at the 27th annual World Travel Awards where it was named Oceania’s Leading Serviced Apartment Bran. Quest NewQuay won the award for Oceania’s Leading Serviced Apartments.
“As we go into December and this enormous year for Quest draws to a close, I hope the recognition of our terrific work serves as a boost, reminding us of the resilience, excellence and resourcefulness of our teams, and the rigour of our business format franchise model,” he said.
