culture

culture Archives

Smartline CEO Sam Boer discusses the REA Group acquisition

How Smartline kept franchisees positive through ownership change

When a business is acquired by a big-name investor, a sense of dread can inevitably creep through the existing network, ...
Mister Minit CEO Mark Rusbatch explains how to create a positive franchisee culture

4 industry leaders on how to create a positive franchisee culture

In the modern business landscape, companies like to throw around the notion of culture, however in franchising, it’s mor...

How franchisors recruit for culture – and why

When franchisors recruit franchisees are they seeking the perfect skills match, a brilliant attitude or a cultural fit?