From the author
5 easy ways you can avoid getting sued
Several years ago I was invited by the American Bar Association to deliver some educational sessions on the psychology o...
7 strategies that encourage independent thinking
Here are some tips for those who value the importance of clear, independent thinking: 1. If something doesn’t seem right...
7 blunders to avoid in virtual meetings
A worthy mission for any virtual meeting is to try and make it as close as possible to an enjoyable face to face experie...
9 ways field managers can help franchisees stay in good shape
Field Managers are currently in a strong position to provide useful support to franchisees in three important areas says...
7 ways to polish your work-from-home policy
The team at the Franchise Relationships Institute have been productively working from our homes for nearly 10 years. Giv...
10 franchisee mistakes that frustrate franchisors
An article I recently wrote on 10 common franchisor mistakes that annoy franchisees generated a lot of interest. But as...
10 franchisor mistakes that annoy franchisees
What are the common franchisor slip-ups which put franchisees in a spin? Here are 10 common examples of mistakes we regu...
How to avoid cultural clusters
Culture is one of my favourite words. Culture is what happens when people who live, work or hang out together, agree on ...
7 challenges facing franchisors today
What can you do to counter the negative view of franchising that is seeping into the public arena? At the Franchise Rela...
7 ways to fire a spark in longterm franchisees
How do you invigorate mature franchisees? Frontline field managers may find long-standing franchisees a little resistant...