Customer experience

Customer experience Archives

Ella Bache new look

Ella Baché unveils new look salon design

A brand new salon in Secret Harbour, Western Australia is showcasing the new look.
Domino's e-bike

Domino’s revs up with customised e-bike

The eco-friendly delivery solution helps towards the company's sustainability goals.
UBX extended access

UBX extends access to boutique gym chain outside staffed hours

The new system is already operating across one third of UBX gyms.
Pack Send upgraded website

Pack & Send reveals streamlined upgraded website

More than 50 per cent of Pack & Send's visits are made on a mobile device.
retaining value driven consumer

Attracting, winning, and retaining a new breed of value-driven consumer

Most consumers confirmed they have recently reduced spending across all categories
Specsavers wins innovation award

Specsavers’ ops upgrade wins innovation award

Specsavers is planning a workforce management system upgrade in 2024.
Subway launches delivery

Subway launches delivery service

Subway is offering free delivery on the app orders from 18 September until 1 October.
Mantra multi-million dollar refurb

Mantra Melbourne Airport multi-million dollar refurb announced

The hotel will invest in remodelling its guestrooms, restaurant and bar.
Carpet Court revamped website

Carpet Court revamps website, celebrates 50 years in business

Carpet Court has revealed its newly revamped website as part of its strategy to provide a seamless and engaging digital ...
Accor Pacific $300m renovations

Accor Pacific hotels invest $300m in renos and refurbs

The hotel group’s partners have invested more than $300 million in hotel renovations and refurbishments since the ...