Customer experience
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Gnocchi Gnocchi Brothers pilots footpath robot delivery service
Customers will receive a unique code to open the compartment and collect their order.
Swimart pumps up business with government rebate
The initiative brings extra revenue and installation and service work.
Digital signage has never been more capable or more simple
What's key is understanding who is looking at the screen, and what it needs to do.
Jax Tyres & Auto launch aims to boost customer experience
The new digital platform provides a comprehensive report sent via SMS.
Anytime Fitness investigates fake signature sign-up complaints
The gym chain is reviewing documentation, systems and processes to establish the facts.
BFT launches in-studio event to diversify franchisee revenue
Australian fitness chain Body Fit Training (BFT) is launching an in-studio competitive event designed to diversify franc...
KFC unveils refreshed menu, branding and store concepts
KFC is exploring more mix-and-match choices and flavour in its expanded menu.
The Coffee Club promises free remakes if your order isn’t perfect
The guarantee covers all 16 espresso-based drinks.
Grill’d donates $90K to My Room Children’s Cancer Charity
Oscar Piastri is ambassador for both Grill'd and My Room and fronts the campaign.
Aramex self-service portal draws 250,000 sign-ups
The self-service portal has helped reduce customer service enquiries.