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SMEs unexpected expenses

SMEs dealt with $7 billion in unexpected expenses this year

The CommBank and YouGov survey found 52 per cent of SMEs under stress.
SME survey AI

SME survey reveals 60 per cent will use AI by 2026

The most commonly-used features are AI-powered reporting and chat boxes.
Aussies consumer trends 2024

Aussie consumer trends 2024: tips on how to retain your customers

An international survey of more than 5,000 consumers investigated consumer behaviour shifts.
franchise staff shortages

FCA calls for national action on staffing: latest survey reveals rising concerns

The franchise sector's quarterly update reveals staff availability trumps supply chain and economic concerns.
First national franchisee survey

Customer aggression revealed as concern in first national franchisee survey

Escalating aggression by customers against staff has been highlighted as a significant concern in the first national sur...
Business confidence plummets

Franchisor’s business confidence dives as lockdowns deliver uncertainty

Franchisor confidence has taken a dive as ongoing lockdowns undermine business optimism. That’s according to the l...
Restaurant owners optimistic about the future

Restaurant owners upbeat about business prospects

Despite ongoing challenges presented by Covid-19, the restaurant sector feels more confident going into the new year wit...
Small business recovery will be mixed

Small business recovery will be mixed, latest research reveals

In the wake of the Covid-19 pandemic, research shows an uneven situation regarding the rate of recovery among small busi...
Can we learn to be entrepreneurs?

Resilient franchise sector optimistic, latest survey reveals

A national survey of franchise businesses has shown 64 per cent of respondents are optimistic about business conditions ...
Cafes among hardest hit in franchise sector

Franchise sector challenged but amping up support, latest survey reveals

A national survey of franchise businesses has shown the depth of impact of Covid-19 on business revenue during the June ...