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SMEs dealt with $7 billion in unexpected expenses this year
The CommBank and YouGov survey found 52 per cent of SMEs under stress.

SME survey reveals 60 per cent will use AI by 2026
The most commonly-used features are AI-powered reporting and chat boxes.

Aussie consumer trends 2024: tips on how to retain your customers
An international survey of more than 5,000 consumers investigated consumer behaviour shifts.

FCA calls for national action on staffing: latest survey reveals rising concerns
The franchise sector's quarterly update reveals staff availability trumps supply chain and economic concerns.

Customer aggression revealed as concern in first national franchisee survey
Escalating aggression by customers against staff has been highlighted as a significant concern in the first national sur...

Franchisor’s business confidence dives as lockdowns deliver uncertainty
Franchisor confidence has taken a dive as ongoing lockdowns undermine business optimism. That’s according to the l...

Restaurant owners upbeat about business prospects
Despite ongoing challenges presented by Covid-19, the restaurant sector feels more confident going into the new year wit...

Small business recovery will be mixed, latest research reveals
In the wake of the Covid-19 pandemic, research shows an uneven situation regarding the rate of recovery among small busi...

Resilient franchise sector optimistic, latest survey reveals
A national survey of franchise businesses has shown 64 per cent of respondents are optimistic about business conditions ...

Franchise sector challenged but amping up support, latest survey reveals
A national survey of franchise businesses has shown the depth of impact of Covid-19 on business revenue during the June ...