How important is communication in your franchise? [video]

We all know that communication is an integral part of any relationship, personal or business.And in a franchise network it is vital, as Warren Wilmot outlines in this video.

Good communications in a franchise chain are highly rated by franchisees and it isn’t always easy. The CEO of 7-Eleven discusses the importance of communication and draws on his experience as head of one of the largest franchise businesses in the country.