Priceline Pharmacy Woonona has outperformed more than 470 outlets around Australia to win 2021 Store of the Year.
The award recognises the New South Wales store’s commercial results, exceptional customer service and participation in brand programs and initiatives, including support for Priceline’s charity program the Priceline Sisterhood Foundation.
Priceline Pharmacy Woonona also demonstrates a strong team culture and community focus. Franchise Partners Ahmed Sawan and Bis Aly and their team pride themselves on providing an environment that feels like family for each other and their customers. The store also sponsors many local sporting clubs – an act Sawan describes as a privilege.
Priceline Pharmacy General Manager Andrew Vidler said: “One of the best parts of my job is recognising Priceline Pharmacy’s top performers and announcing the store in our network that best embodies our brand values. Priceline Pharmacy Woonona has become the destination for locals seeking outstanding customer experience centred around friendly, personalised care. After winning the Priceline Pharmacy Rising Star award in 2019, we knew it wouldn’t be long before they’d be on the podium again, taking out our brand’s top honour.”
Suz Forrester, Retail Manager at Woonona, was thrilled by the store’s win.
“This is absolutely amazing,” she said. “To represent Priceline is one thing, but to represent Priceline at the top level is incredible. This is a team win and I’m so stoked. I couldn’t be happier!”
The other Store of the Year finalists were Priceline Pharmacy Park Ridge, Qld; Priceline Pharmacy Port Lincoln, SA; Priceline Pharmacy Kingston Plaza, Tas; and Priceline Pharmacy Kwinana, WA. Store of the Year and other award winners were announced on Friday 15 July at Priceline Pharmacy’s National Franchise Conference in Canberra.
Pictured left to right: Priceline Pharmacy General Manager Andrew Vidler, Priceline Pharmacy Woonona Franchise Partner Bis Aly, Priceline Pharmacy Woonona Retail Manager Suz Forrester, Priceline Pharmacy Woonona Dispensary Manager Amy Gall, Priceline Pharmacy General Manager – Customer Operations Cathi Scare.
