Vending machine franchisor Provender is going head-to-head with Coca-Cola, making a pitch for the snack market with healthier food and drink options.
Provender owner Antony Dutton, said “The traditional snack vending machines have their role, but employees are increasingly seeking healthier options.
“We are currently innovating in numerous ways by utilising transformative technology and AI in our smart vending machines, as well as offering fresh food and ready-made meals.
“This is something that many other companies find logistically challenging. Our extensive national presence allows us to push boundaries within the industry.”
Unattended retail is expected to grow to $86.33 billion in 2028 at a compound annual growth rate (CAGR) of 11.5 per cent, according to Vending Machine Operators Global Market Report 2024.
It highlights technological advancements, health and wellness trends, customisation and personalisation, and an increased emphasis on sustainability as key to the sector’s growth.
Swift innovations lead to revenue growth
Dutton, who also owns the vending and coffee machine supplier The Vend Shop, has seen revenue double over the last four years.
The University of Sydney, LinFox, Amazon and ING are among customers who host Provender’s healthy meal vending machines or GrabNGo micro markets.
“Being an independent operator allows us to innovate faster, and our offering is the most diverse and personalised for specific business requirements,” Dutton said.
“What we do battle is old attitudes towards vending machines. It’s not just a way for companies to provide snacks to their employees anymore. It’s about workplace satisfaction and wellness,” he said.
Many of Provender’s sites successfully fill a gap where cafes are “scarce and expensive”, he said.
“Our vending machines, office coffee solutions and micro markets offer a simple and comprehensive solution.”
