Choice Hotels celebrates 2023 Gold Award winners

Choice Hotels 2023 Award winners
The Beachcomber Hotel and Resort, Toukley, NSW was among the winners. (Source: Supplied)

Choice Hotels Asia-Pac is celebrating its 2023 Gold Award winners across Australia and New Zealand. The awards recognise excellence in customer service and exceptional guest experiences.

Choice Hotels Asia-Pac CEO Trent Fraser said “The 2023 Gold Awards recognise 19 of our highest-performing properties that have continued to provide exceptional customer service, achieving the highest LTR (likelihood to recommend) scores from their guests.”

The LTR metric is calculated using customer feedback, combined with franchisee engagement in initiatives such as the Choice Privileges rewards program, corporate social responsibility partnerships and marketing promotions throughout the year.

Choice Hotels Asia-Pac Gold Award Winners 2023

Ascend Hotel Collection

Ingot Hotel Perth, Perth WA
The Beachcomber Hotel and Resort, Toukley NSW
The Kingsford, Brisbane QLD

Comfort Hotels

Comfort Apartments Royal Gardens, Melbourne VIC
Comfort Inn Deakin Palms, Mildura VIC
Comfort Inn May Park, Horsham VIC
Comfort Inn on Main Hervey Bay, Hervey Bay QLD
Comfort Inn Towradgi Beach, Towradgi NSW
Comfort Resort Blue Pacific, Mackay QLD

Econo Lodge Hotels

Econo Lodge Alabaster, Cowra VIC
Econo Lodge Border Gateway Wodonga, Wodonga VIC
Econo Lodge Moree Spa Motor Inn, Moree NSW
Econo Lodge Park Lane, Bundaberg QLD

Quality Hotels

Hotel Elms Christchurch, Ascend Hotel Collection, Christchurch NZ (won while part of the
Quality collection)
Quality Apartments Adelaide Central, Adelaide SA
Quality Hotel City Centre, Coffs Harbour NSW
Quality Hotel Lakeside, Bendigo VIC
Quality Hotel Taylors Lakes, Melbourne VIC
Quality Hotel Wangaratta Gateway, Wangaratta VIC.