El Jannah has been awarded a 5-star franchise rating, the first in the QSR chicken category to achieve this recognition.
CEO, Brett Houldin, said the award is welcome acknowledgement of the brand’s franchise support.
“We are delighted to have received a 5 star rating as recognition of the quality support and infrastructure we provide to the current and future franchise network.
“In addition to providing the greatest customer experience in restaurant through our amazing food, we have a very strong team dedicated to the growth and success of our franchisees and this is a testament to that,” he said.
El Jannah’s 5-star rating reflects strong trading performances
The Australian Franchise Rating Scale allocates scores in an independent and fact-based assessment across seven key categories.
Franchise business intelligence and information advisory business FRANdata Australia manages the ratings process. The Australian Franchise Registry records the rating assessments.
Darryn McAuliffe, FRANdata Australia CEO, said franchisees are benefiting financially from the high levels of support.
“The review evidenced a very successful franchise model across all categories measured. As expected, the strong trading performance across the network is delivering solid financial outcomes for individual franchisees. A strong commitment to franchisee satisfaction was also apparent together with a highly disciplined approach to training and ongoing support,” he said.
McAuliffe revealed the franchise system has completed comprehensive Bank Credit and Franchise Underwriting reports for lenders.
El Jannah has 18 restaurants open, predominantly in New South Wales, with another two set to open soon.
The Australian-Lebanese restaurant chain opened its first outlet in Granville, Sydney, in 1998.
El Jannah joins two other 5-star rating recipients boutique fitness brand BFT and employment chain Frontline Recruitment this year.
Within the last year the Australian Franchise Rating Scale has awarded top marks to a diverse group of franchises. Rams, Just Cuts, Bedshed, Silk Laser Clinics and Aussie Pooch Mobile are all 5-star brands.
Quest was awarded the first 5-star rating back in 2019 when the ratings system launched. Since then more than 25 Aussie brands have achieved high performance ratings.
